Hello!

I'm Jiaqi Zhuo

8+ years in Enterprise B2B. Sharp in ambiguous, technical spaces — move fast, think strategically, and fluent in AI.

Senior UX Designer II · Lucid Software · prev. IBM, Hasbro

M.S. Human-Computer Interaction · Indiana University Bloomington

View Work →Contact me
My WorK

Selected projects — Senior UX Designer · Enterprise Design Lead

Document Discovery: search and audit across an org

A security and compliance foundation that grew into a multi-million dollar add-on.

Security & ComplianceResearch & Strategy0-1

Justification on the license request flow

+14.5% improvement in 7-day license approval rate — by giving admins the context to act.

GrowthEnd-to-End A/B Test
Coming soon.

Bringing AI-powered answers to document search

Natural-language queries in, generative answers out — on Lucid's primary search surface.

AISearch0-1
Coming soon.

Distributed admin controls for Enterprise accounts

Built to replace a legacy model that couldn't scale. Rolled out across thousands of enterprise accounts.

Systems ThinkingDesign Strategy0-1

Internship projects — UX Intern · Hasbro & IBM

Hasbro Pulse Mobile Experience

UX Design Intern @ Hasbro — Diginal Operations Team, 2019 Summer

Customer Facing ProductMobile ApplicationFan Community

IBM Solution Gateway

UX Design Intern @ IBM — ISG Team, June 2018 to October 2018

Enterprise SoftwareWeb-based ApplicationContent Management
About me

I'm Jiaqi /JYAH-chee/

Currently a Senior UX Designer II at Lucid Software, with 7+ years of experience turning complex, technical problems into scalable B2B enterprise solutions across AI-powered search, enterprise platforms, and growth. Previously interned at IBM and Hasbro.

How I Work

I specialize in high-ambiguity spaces where business constraints and user needs carry equal weight.

What energizes me most is design that shifts how people work — turning complexity into clarity, and making powerful tools feel accessible to everyone. I'm especially drawn to problems at the frontier of AI and enterprise software, where the right design isn't obvious yet.

Outside of Work

I'm happiest outdoors — hiking, skiing, or on the tennis court — and often behind a lens, capturing the beauty of nature and the small moments of everyday life.

Photography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi ZhuoPhotography by Jiaqi Zhuo
Let's get in touch!
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